What is Report + Support?
Report + Support is an online tool developed by Culture Shift where students can report incidents of Sexual Misconduct anonymously or via contacting an advisor to discuss. Report + Support is also home to information about internal and external support, policies, and procedures.
Who can make a report?
Swansea University students can make a report via Report + Support. You can report on behalf of yourself or on behalf of another student.
Can students only report things that happened on campus or at university events?
No. Students can report any incident of sexual misconduct regardless of location.
What happens when someone makes an anonymous report?
The report will be viewed by one of the administrators (see below for a list of administrators).
The information is essential for the University to monitor trends and develop responses.
The anonymous reports will be added to a database that will allow the University to identify patterns, develop plans and allocate resources to tackle sexual misconduct.
The university will not be able to action an anonymous report, but the information provided will enable the university to understand sexual misconduct within it's community in order to shape prevention work, and develop safeguarding, to ensure the safety of all students staff and the community.
Most importantly, if you saw or experienced something serious enough to concern or upset you, Swansea University wants to know about it, and we would like you to report it.
What is the difference between anonymous and advisor reports?
Swansea University does not know who has made an anonymous report, and therefore cannot reach out and provide support beyond the pages and resources on this platform. Instead, the report is added to a database that allows the University to identify patterns to develop plans and allocate resources to address negative behaviours.
Whereas if someone wants to receive personalised support or discuss informal or formal options to report a concern, they should make a named report.
I have made a report with contact details – what happens next?
When a student making the report has indicated they want to speak to someone, a Report + Support administrator, will assign the case to a Sexual Violence Liaison Officer (SVLO). Each SVLO is provided with a login and can only access cases that are assigned to them.
They will review the case and then contact you to arrange a meeting to discuss your report, offer support, advice and guidance and discuss reporting options available to you.
Speaking to an advisor does not mean that you are making a formal report to the university, it is to enable you to access the support you need to make an informed decision.
What do you do with the data gathered from advisor reports?
The data collected from Report + Support is used to produce anonymised annual reports. These reports will include the number of cases, most reported types of harassment and location.
What do you do with the information gathered from anonymous reports?
Information provided in anonymous reports will be added to a database that the University will monitor for trends and patterns of sexual misconduct and other inappropriate behaviour. This will give the University an overall picture of the rate and frequency of these forms of abuse at the University, which in turn will guide the University’s strategies to prevent, deter, and eliminate these forms of abuse.
In many cases these anonymous reports may be the only way the University knows what types of abuse are occurring, how often, where, when, and to who, and so on. As such, they are vitally important to the University’s efforts to end these forms of abuse.
How will Swansea University manage malicious complaints?
If a report is found to be malicious or vexatious, such reports will be addressed under existing student procedures.
How secure is the data and information sent through the system?
Data held on Report + Support is GDPR compliant and additional information about how data is collected and stored is outlined in the Privacy Notice. The system has been security tested by both the developer, Culture Shift, and by Swansea University.
How long is data sorted on the system?
We will only retain personal data for as long as necessary to fulfil purposes we collected it for. We will keep records of reports one year from case closure on the Report + Support system as outlined in the Privacy Notice. All personal data will be kept according to the Records Retention Schedule.
Who are the administrators on the system?
The system is administered by:
· Nicky Billingham, n.a.billingham@swansea.ac.uk
· Aoife Clarke, Aoife.clarke@swansea.ac.uk