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Please note that there will be a delay in responding to reports submitted during the winter break. Reports will not be picked up from the 20th December – 2nd January 2025 (inclusive) and will be actioned in the New Year. 

Please visit our webpage for support and signposting to external services:

What Support is available? - Swansea University

If you are in immediate danger then please call 999.

If you are on Campus, contact Campus Security during office hours by dialling 333 from any internal telephone or by using our SafeZone App.

Internal Support 

If you are in immediate danger or seriously injured, you can contact the emergency services on 999 (or 112 from a mobile phone).· If you are on Campus you can also contact Campus Security Services - by dialing 333 from any internal telephone, 01792513333 on a mobile or by using our SafeZone app. Student Life Officer (SLO)

You can speak confidentially to a Student Life Officer, who sit within the Welfare@CampusLife team. For this, you can make a named disclosure through the platform. A SLO will then get in touch to discuss your options with you and will be able to offer appropriate practical and emotional support tailored to your circumstances. SLO’s are also trained Sexual Violence Liaison Officers.

How can a Student Life Officer help?

You have access to our support regardless of whether the domestic abuse happened recently or not. With your consent, we can help you with: 

  • Referrals to counselling and medical services 
  • Academic and accommodation adjustments
  • Understanding the reporting options available to you, such as speaking to the police
  • Accessing specialist organisations, such as Sexual Assault Referral Clinics (SARCs)
  • Navigating systems and resources within the university and the community 
  • Guidance on University procedures such as making a formal complaint via the Dignity at Work and Study Policy 

People react and deal with domestic abuse in many ways. Any way you choose to proceed will be fully respected. We will support you on whatever path works best for you. We will handle your disclosure with confidentiality and will respect any decisions you make-we are here to listen and support you. Information will be kept confidential, unless it is deemed there is a safeguarding concern for yourself or others.

Local Support

  • New Pathways Sexual Assault Referral Centre (SARC): A special facility where victims of rape or sexual assault can receive immediate help and support.
  • Swansea Women’s Aid: 01792 644683 - a women-only organisation which supports women, with or without children, who are affected by domestic abuse.
  • Bawso: 08007318714 - An all Wales Organisation providing generic and specialist services including the provision of temporary accommodation for those affected or are at risk of Domestic Abuse and all forms of violence such as female genital mutilation, forced marriage, honour based violence, human trafficking and modern slavery. info@bawso.org.uk 

External Support

There are a large number of support services you can call or visit who you can talk with about what has happened to you.

  • Live Fear Free Helpline: Helpline for victims of domestic abuse and sexual violence. Open 24/7 Telephone, text, webchat, and email available. Call: 0808 80 10 800 Text: 01860077333 
  • Dyn Wales: 0808 801 0321 – The Safer Wales Dyn project provides support to Heterosexual, Gay, Bisexual and Transgender men who are experiencing domestic abuse from a partner. 
  • Respect Men's Advice Line Phone: 0808 801 0327 For men experiencing domestic abuse from their current or ex-partner
  • National LGBT+ Domestic Abuse Helpline Phone: 0800 999 5428  Email: help@galop.org.uk
  • Victim Support offers phone, live chat, and other online support.  
  • Galop - National LGBT+ Domestic Abuse Helpline 0800 999 5428·
  • SurvivorsUK - SurvivorsUK support male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.
  • Boots Pharmacy Consultation Rooms now also act as safe spaces for victims of domestic abuse where you can contact specialist domestic abuse services for support and advice. 
  • Refuge provides a wide range of support to women and children through a variety of different services.
  • Man Kind Initiative provides support for male victims of domestic violence. Freephone 0808 800 1170 (will not show on your bills)
  • Revenge Porn Helpline Revenge pornography is illegal. Contact the Revenge Porn helpline (only operating on email service at the moment) help@revengepornhelpline.org.uk Monday – Friday, 10am – 4pm

OTHER SOURCES OF SUPPORT:

  • Bright Sky App. This looks like a weather app so if a partner has control over personal devices, it should not be noticeable. Bright Sky provides information on what abuse is, links to information and resources, and a secure journal to record incidents of abuse secretly, without it being saved to your device.
  • Self-Help Resources Survivors Handbook https://www.womensaid.org.uk/information-support/the-survivors-handbook/ 
  • Samaritans are available to talk about anything that’s troubling you, no matter how large or small the issue. You don't have to be suicidal. Call: 116 123. Lines are open 24 hours a day, 365 days a year.
  • Breathing Space where experienced advisors will listen and offer information and advice. Call their Helpline number: 0800 83 85 87 Opening hours: Weekdays: Monday-Thursday 6pm to 2am. Weekend: Friday 6pm-Monday 6am

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