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Please note that there will be a delay in responding to reports submitted during the winter break. Reports will not be picked up from the 20th December – 2nd January 2025 (inclusive) and will be actioned in the New Year. 

Please visit our webpage for support and signposting to external services:

What Support is available? - Swansea University

If you are in immediate danger then please call 999.

If you are on Campus, contact Campus Security during office hours by dialling 333 from any internal telephone or by using our SafeZone App.

We believe Stalking is never okay and has no place within the Swansea University community. Swansea University is committed to promoting a safe and supportive environment for each and every member of our community. 

You can contact the police if you're being stalked. You have a right to feel safe. - If you think you are being stalked or are suffering harassment, please report your concerns to the Police at your local police station. You can also call the Police non-urgently to report something of concern or even discuss a situation on 101, online or via 999 if it is an emergency.

You can also report the incident anonymously by calling Crime Stoppers at any point on 0800 555 111 Campus Security If you are on Campus you can also contact Campus Security Services - by dialing 333 from any zoom phone, 01792513333 on a mobile or by using our SafeZone app. 

Internal Support

· The Welfare@CampusLife team are the recommended first point of contact for any student who has been impacted by violence and abuse, including stalking. If you have experienced stalking and would like to speak with someone about your experience, make a named disclosure via Report and Support.  

You don’t have to make an official report to access the Welfare@CampusLife team. Report and Support is a way to disclose if you have been affected by stalking. With your consent the team of Student Life Officers can help you with:   

  • Offering confidential advice and info to help you decide what’s right for you 
  • Navigating academic, accommodations, or living concerns 
  • Being referred to counselling, medical and legal services 
  • Accessing self-care support 
  • Signpost to external specialist services
  • Being there to listen
  • Making a formal complaint or report, on-campus or off

  • Support in your School: If you feel comfortable sharing your information, you may consider speaking with your Personal Tutor or a member of your faculty support team. ·Extenuating Circumstances: If you feel your studies have been affected by what has happened you can consider applying for extenuating circumstances. The Welfare@CampusLife team can provide you with a supportive statement for your Extenuating Circumstances. It is really important you speak to someone before you sit any exams or submit work. Any of the support services listed on this page can help you with this. 

The best way to get in touch with the Welfare@CampusLife team is to complete a named disclosure form. A student life officer will contact you  to arrange a confidential appointment. Alternatively, you can email us at Welfare.CampusLife@swansea.ac.uk 

 External Support

 There are many support services you or someone who has been stalked can call or visit: 

  • Clare's Law (also known as the Domestic Violence Disclosure Scheme (DVDS)) is a police policy giving people the right to know if their current or ex-partner has any previous history of violence or abuse. Read more here. 
  • National Stalking Helpline - 0808 802 0300. The Helpline is open from 09:30 to 16:00 weekdays except Wednesdays when it is open 13:00 to 16:00. The Helpline is not open on bank holidays.
  • The Suzy Lamplugh Trust - This organisation aims to create a safer society by reducing the risk of violence and aggression through campaigning, education and support. 
  • Paladin - Not-for-profit organisation providing support, advice and advocacy for anyone at high risk of serious harm from a stalker.
  • Protection Against Stalking - A national charity raising awareness of stalking and harassment and supporting victims and their families. Advice and testimonials from people who have been stalked.
  • SafeLives is a UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
  • The Cyber Helpline provides free, expert help for victims of cybercrime and online harm.
  • Revenge Porn Helpline - Advice, guidance, and support for adults (aged 18+) Open10.00am-4.00pm, Monday to Friday - 0345 600 0459.
  • Victims First - Free emotional and practical support for all victims and witnesses of crime, as well as family members of victims.
  • Karma Nirvana is the first specialist charity for victims and survivors of Honour Based Abuse in the UK. You can call their UK Helpline: 0800 5999 247. 
  • Victim Support - help anyone who has been the victim of a crime. They can support you coping with the after-effects of crime and help with reporting to the police. 
  • Hollie Guard App - Hollie Guard turns your smartphone into an advanced personal safety device at the touch of a button. If in danger simply shake your phone to generate an alert, your location, audio and video evidence of the incident will automatically be sent to your emergency contact via text and email. 

Keeping Safe Online 

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